Shipping & Returns
*All our products are proudly handcrafted and dispatched from Sydney, Australia.
*We use Australia Post for all our deliveries.
*Shipping is currently open to Australia only.
We dispatch your order within 2 business day but we may need up to 5 business days in times of high volumes. You will first receive an order confirmation email when you successfully order a product. You will then receive a shipping confirmation email once your order is ready to dispatch.
We use Australia Post to ship your order. This can take anywhere between 3-20 business days (which excludes holidays and weekends).
-Free Standard Shipping on orders over $90, anywhere in Australia
-Orders under $90
: $9.5 Flat rate (Standard), anywhere in Australia
: $15 (Express) anywhere in Australia
*We deliver to all residential and commercial addresses, plus PO Boxes and Parcel Lockers in Australia.
Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at firstname.lastname@example.org to open up a conversation on how we may address your concern. We are always happy to help!
We do not conduct exchanges for online orders, but if you have any problem with your items, please contact us at email@example.com to open up a conversation on how we may address your concern.
If you have any questions regarding to shipping, pleas let us know via firstname.lastname@example.org